Older people are now required to complete a 243-question form to access pension credit and winter fuel payments, a process that charities have described as potentially "daunting" for many.
Government Campaign Encourages Pension Credit Applications
The government has launched a campaign urging eligible individuals to apply for pension credit after the recent announcement by Rachel Reeves that winter payments would now be means-tested.
Concerns Over Lengthy Form Deterring Applications
Despite the campaign, there are concerns that the 22-page form, containing 243 questions, might discourage pensioners from applying. This could result in many missing out on essential financial support as colder weather approaches.
Challenges of Completing the Form
While the detailed nature of the form is standard for means-tested benefits, charities warn that the extensive amount of information required could be overwhelming for some older people.
Charity Leaders Express Concerns
Caroline Abrahams, the charity director at Age UK, commented: "The pension credit form has 243 boxes to navigate. Although it’s not excessively long or complex, it would still be a significant challenge for many, especially older individuals who may lack support."
Joanna Elson, chief executive of Independent Age, echoed these concerns, noting that the form's complexity and the need to gather extensive personal information can be intimidating. She also highlighted that older people facing financial difficulties may already be dealing with stress and anxiety, making the lengthy form even more challenging to complete.
