McDonald’s Hit by System Failure in Australia, Japan, Hong Kong, and UK
Australia
In Australia, many McDonald’s stores experienced a major outage, causing disruptions in operations. Customers struggled to place orders as the system failure impacted online ordering and store operations.The outage has prompted temporary closures across the country.
Japan
McDonald’s Japan also faced challenges due to the system failure. With many stores temporarily suspending operations, the company acknowledged the issue and assured customers that they were working to resolve it quickly.
Hong Kong
Similarly, McDonald’s stores in Hong Kong were impacted by the system failure, leading to disruptions in mobile ordering and self-ordering kiosks. Customers were advised to place orders directly at the restaurant counter due to the technical issues.
The company acknowledged the problem on social media and apologized for the inconvenience caused.
United Kingdom
In the United Kingdom, McDonald’s stores also grappled with the system outage during the early hours of the day. Staff had to manage the situation by taking orders in person and manually communicating with kitchen staff to fulfill orders.
Resolution Efforts
Across all affected regions, McDonald’s assured customers that they were actively working to resolve the system failure as quickly as possible.
