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  • Wednesday, 15 October 2025

Vets should be made to publish prices, watchdog says

Vets should be made to publish prices, watchdog says

According to the antitrust watchdog, vets should be compelled to announce price lists so pet owners can see costs up front and shop around for the best offer. Owners are often unaware of prices or not provided estimates for procedures that can cost thousands of pounds, and the inquiry into soaring vet costs revealed that doctors are often ignorant of or not given estimates for treatments that can run into thousands of dollars Vet prices have risen at nearly double rate of inflation, according to the Competition and Markets Authority (CMA). The CMA's plans included making vets disclose whether they are part of a large group, capping prescription prices, and banning bonuses on providing targeted drugs.

There are no standardised prices for medications, and the initial CMA probe found that 84% of vet practice websites had no pricing information at all. It comes after a BBCFile on Four investigation into vet bills in April discovered that vet bills had soared, and whistleblowers inside blasted higher bills on big companies that were buying up practices. Hundreds of pet owners contactedYour Voice, Your BBC News, to raise questions over vet bills. According to vets and animal charities, pet owners are increasingly being put down or denying to treat their sick animals to avoid spiraling vet bills. The CMA's latest estimates for common drugs include: However, the CMA said in the survey that vet prices differ significantly, and that they were only able to use publicly available data.

'£12,000 in vet bills'

Nicole Hawley, 26, got in touch via Your Voice, Your BBC News, after being paid an unexpected £12,000 bill to treat her dog Ernie after he inhaled a grass seed while out on a walk and it became infected.

We were given two options by the emergency vet, whether he sat down or pay an extortionate bill for surgery,
she told the BBC. Ms Hawley was looking for a new pet insurance company for Ernie when he became sick, implying she didn't have financial assistance. She and her partner ended up taking out a loan to pay for the operation and then using money they had been saving for their wedding.
We didn't have the money. But Ms Hawley said we had to decide that we'd find it somewhere. Many vets offer a monthly subscription that includes check-ups, vaccinations, and regular flea and worm treatments for dogs and cats, but the price and services vary between clinics. According to BBC Radio 4's Today programme, veterinarian prices had increased by 63% over a seven-year cycle, which was almost double the rate of inflation.
Many people were paying twice what they needed to for vet drugs,he said.It's not fair to keep pet owners in the dark on the vital topics that affect them and their pets and their wallets.
We're often not being told up-front basic information such as who owns the clinic, the cost of commonly used services, and that we are not often given estimates of the likely cost of treatment that costs hundreds, even thousands of pounds.
The CMA has also discovered practices owned by major vet groups, which are charged 16. 6% more on average than independent vets.
When the world of veterinary services was very different to the one we have today,
Mr Coleman said, the regulatory system was introduced in 1966.
There is legislation surrounding individual vets, but there is no oversight of the companies that control the majority of the country's practices,
Mr Coleman said. The British Veterinary Association accepted the call for greater transparency and reform of the regulatory system, but President Dr. Rob Williams expressed reservations about the association's concerns.
We need clarity on the proposed introduction of comprehensive price lists because how vet care is delivered is variable and complicated, and if the CMA does it correctly, it could lead to more confusion for consumers,
he said. After a previous story on vet bills, Francesca Verney, a Veterinary Director at Pet People, contacted the BBC.
It's frustrating to be thought of as us having the wrong motives and being pushed by money,
she told the BBC. "If we're going to do a CT scan on a dog, it would cost me a quarter of a million pounds, and more the staff to operate it safely. It's a big deal. We also have to anaesthetize animals for procedures that we may not tolerate for.

'Pets are a luxury item'

If people were worried about the expense of owning a pet,

then they should be thinking about it before acquiring the animal,
Dr. Natalie Morris Webb, who runs Malthouse Vets in Shropshire, said. Owners should insure their animals, according to She said.
We love our dogs so much, but ultimately they are a luxury product and we have to accept that they are not cheap,
she told BBC Radio's 5Live. On X, Chancellor Rachel Reeves said that the CMA's study was welcome news for millions of pet owners that they could save hundreds of dollars every year on their vet bills.
I will carefully consider the CMA's findings to ensure that the pet owners, practicing for vets, and working for companies are all doing well.
The CMA's recommendations include: the translation of Wednesday's findings into the £6. The 3bn market is provisional, with interested parties now having until next month to make their submissions before a final decision is released next year. Following the decision, reforms will be carried out by a legally binding CMA order, which is expected to arrive before 2026. Businesses that employ smaller vets are taking longer to implement it.

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