My dog's treatment cost £1,600 - vet bills are shocking
- Post By AYO NEWS
- January 28, 2026
Helene Svinos had to urgently admit her dog for care last year, it cost her £1,600.
She ended up having to take out a loan to fund the following hospitalization, which was higher than her insurance policy's.
It's just one example illustrating why veterinary clinics may now be compelled to announce prices of common drugs, so pet owners can shop around and choose the right value option.
They will also need a valid operating licence to help drive up standards, according to the Department of Environment, Food & Rural Affairs (Defra) - the first reforms in 60 years.
Helene, a Manchester woman, got in touch withBBC Your Voiceearlier this month to tell her that her dog Rowan had an emergency admission while away in Suffolk last summer.
It was the second time the dog had been treated this year, which had caused Helene to call the police department because she was over her insurance limit. She claims she was dissatisfied with the procedure, but that her complaint was not investigated.
Helene took out a £10,000 loan to pay the hospital expenses because I didn't want him to go without anything
when Rowan was later diagnosed with cancer in October 2025. Rowan died last month.
she told the BBC.I'm surprised because we have such a good complaints policy,
"Our dogs are family, my whole life revolves around my dogs, and to have horrible care, not being able to complain, and then the vet bill on top of that, it's just appalling.
she said.No guarantee of your consumer rights is given at all when you take your dog to the hospital,
More than half of all UK households are thought to have a pet.
Annual vaccinations, first vaccinations for puppies or kittens, microchipping and neutering or spaying a dog or cat are all typical treatments.
Vet prices have risen at almost twice the rate of inflation, according to the Competition and Market Authority (CMA) monitor. It has welcomed the consultation.
The British Veterinary Association, which represents 19,000 members, said broadly in favour of the plans, but "very unlikely to dramatically raise the cost of veterinary care.
Veterinarians will also have to be transparent about pet owners' choices and any changes to treatment as a result of the changes.
According to the agency, 60 percent of vet practices are owned by non-vets. Practices will be required to disclose who owns them.
Owners will be able to choose which method to use that increases competition and reduces cost,
according to this information as well as price transparency.
Baroness Hayman, the animal welfare minister, said, "We're focused on making vet services more available to families, increasing choice, and assisting people in making informed decisions, while still assisting the professionals who care for our animals.
Among its other proposals are:
It is beginning an eight-week public consultation, which will end on March 25th.
'Unlikely to lower cost'
Vets bills had soared in April last year, according to an AFile investigation into four cases. Hundreds of pet owners got in touch with the BBC to voice their dissatisfaction with the news. Pet owners are increasingly being refused or avoiding taking them for care to avoid spiraling vet bills, according to vets and animal charities. The CMA was forced to open a formal probe near the end of last year as a result of mounting questions over whether pet owners are receiving a fair deal. It has been estimated that the veterinary market is suffering from shortages, which could cost households up to £1 billion over five years. There are no standardised treatments for prescriptions, and the CMA discovered that 84% of vet clinic websites had no pricing information at all. Dr Rob Williams, president of the British Veterinary Association, said that legislative reform would significantly lower the cost of veterinary care
and significantfully reduce the cost.
There are far too many variables at play,he said.
The cost of living is one thing that influences vet practices. The care is expensive, but it is not always available.
The reforms will raise visibility andWe can do a lot more today than we did even ten years ago in a field. We now have a much greater knowledge of diagnostics and treatment options, and the animal-owning public has a lot more apprehension of my work and what we can do about the care we provide for their animals.
may go a long wayto increasing competition, according to the author, but
they have to do everything under the supervision of a veterinary surgeon. When hospitals were still providing free or low cost, the vet charity PDSA, which provides free medical services to eligible pet owners, said there was no point in charities releasing prices. It wouldon their own, they are unlikely to dramatically raise the cost of veterinary care. According to Dr. Christine Middlemiss, the UK Chief Veterinary Officer, the reforms will increase the availability of services. Veterinary nurses will be regulated under supervision, according to her, meaning they will be allowed to perform certain standard procedures, but
Chief Veterinary Advisor Steve Howard said.cause confusion and raise demand from people who are ineligible for our assistance,
Additional information by Kris Bramwell Get all the headlines you need to start the day with our flagship newsletter. Sign up here.This new initiative would place significant, unnecessary pressure on charities that have no benefit to our clients.