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  • Monday, 18 August 2025
Jet2 Named Best Airline in the UK for Short-Haul Travel

Jet2 Named Best Airline in the UK for Short-Haul Travel

In a refreshing turn of events in the world of air travel, consumer experts at Which? have revealed their pick for the UK's best airline for short-haul journeys in 2024. Amidst the common grievances of flight delays, lost baggage, and uncomfortable seats, Jet2 emerged as a beacon of excellence, earning the prestigious title with a resounding customer satisfaction score of 81 percent.

 

Conducted surveys to evaluate various factors, including cleanliness, comfort, food and drink offerings, and overall value for money? Jet2 soared above the competition, impressing passengers with its exceptional service and efficiency. With just 0.5 percent of survey respondents reporting last-minute cancellations, Jet2 was not only recognized as the best but also designated as a'recommended' provider by Which?.

 

Passengers lauded Jet2 for its clean and well-maintained cabins, organized boarding procedures, and friendly customer service. The airline's commitment to passenger satisfaction was further underscored by its five-star rating for customer service, a remarkable achievement, particularly in the competitive landscape of budget holiday routes where Jet2 competes with giants like easyJet and Ryanair.

 

The survey results revealed that a staggering 80 percent of passengers experienced no problems at all during their Jet2 flights. Even in cases where issues arose, passengers praised Jet2 for its swift and efficient resolution, highlighting the airline's dedication to ensuring a hassle-free travel experience.

 

Jet2's triumph in the Which? study reflects its ongoing commitment to excellence and customer satisfaction, cementing its reputation as a top choice for travelers seeking comfort, reliability, and value for money.

 

Icelandair and Norwegian also received commendation in the study, with Norwegian joining Jet2 as a'recommended provider'. The recognition of these airlines underscores the positive strides being made in the aviation industry towards enhancing the overall travel experience for passengers.

 

For travelers seeking a stress-free journey with a focus on quality service and satisfaction, Jet2 stands out as a shining example of what an airline should aspire to be.

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